EVENT CANCELLATION/REFUND POLICY
Motiv Sports/CGI Racing adheres to the standard endurance industry policy that race entry fees are non-refundable.
Participants will be eligible to defer their race entry from the current year, to the next year, until July 7, 2019 - 14 days before race day at a cost of 50% of next year’s registration by emailing Suzanne at firstname.lastname@example.org.
Registration Category Changes (Race Distance Changes):
Participants will be eligible to change their race category (change between race distances) until July 7, 2019 - 14 days before race day, through the MyEvents portal at no cost. Once within 14 days of race day all changes in race distance must be made at the Solutions table at the Expo for a cost of $10.
Purchase Event Protection:
Booking Protect is offered through the ACTIVE Network, and provides insurance to runners so that they can get their entry fees back if they can’t participate in running events for covered reasons. The product, called Booking Protect, is located in the registration path on Active and can be purchased on the Check-Out page. All claims and refunds will go through Booking Protect.
There is NO rain date, We Go Rain or Shine. In case of inclement weather, management reserves the right to cancel/alter/modify the race/course for safety concerns. In any case there will be No Refunds of race entry fees. Each athlete must accept any such risk of their entry fee paid. There is no complimentary race entry to a future race. All monies collected are used to develop and produce the event, including all race supplies, staffing, and administration. We pledge to make every effort to produce a fair, safe and exciting event for all. Any decision we make to go forth with the race is based on the overall event safety.