Entry fees are non-refundable.
We appreciate you, as our customer, and understand that sometimes you just can't make the race. We have created a great policy that offers you several different options, in the event you cannot attend on race day. You may choose only one of the options below:
Defer Your Entry: You may defer your entry to another date or event within the CGI Racing portfolio. An administration fee of $25 will be charged in the event you defer and the deferral must be processed through the Event registration manager. Deferrals expire after 12 months. Athletes may request a deferral by submitting an email to Suzanne at firstname.lastname@example.org. Email requests must be submitted prior to October 1, 2017.
Purchase Event Protection: Booking Protect is offered through the ACTIVE Network, and provides insurance to runners so that they can get their entry fees back if they can't participate in running events for covered reasons. The product, called Booking Protect is located in the registration path on Active and must be purchased at the time of registration. All refunds and claims will go through Booking Protect.
Transfers: You may not give or sell your number to anyone else. Bib transfers are allowed for an administration charge of $25 and must be processed through the ACTIVE Network registration portal no later than 9/15/17.
There is NO rain date. We Go Rain or Shine. In case of inclement weather, management reserves the right to cancel/alter/modify the race/course for safety concerns. In any case there will be No Refunds of race entry fees. Each athlete must except any such risk of their entry fee paid. There is no complementary race entry to a future race. All monies collected are used to develop and produce the event, including all race supplies, staffing, and administration. We pledge to make every effort to produce a fair, safe and exciting event for all. Any decision we make to go forth with the race is based on the overall event safety.